Here is a photo of the same model shoe that has actually been worn just a few times (bottom) versus what I received (top): YIKES!!! Have you even received the item yet?????? I wonder if people know about dr scholls. Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. This includes, but is not limited to: In addition to the consequences described in the User Agreement, we reserve the right to indefinitely suspend an individual's coverage under eBay Money Back Guarantee and impose any other sanctions we may deem necessary including issuing warnings, blocking a buyer's ability to request returns or refunds on eBay and account suspension. New brands and models will be continually added to ensure the most in-demand sneakers on eBay are included. For full details, read our eBay Money Back Guarantee policy. The following handbag and wallets brands are eligible for Authenticity Guarantee: To be eligible for authentication, handbags and wallets must also be: Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will not be eligible. Welcome to the Buying board! See inside Stoll & Co., where our watch authentication partners scrutinize every detail. When eBay steps in on a "remorse" return request and the transaction meets our eligibility requirements, we will look for all of the following: If we determine that the seller did not fulfil their return policy or did not meet their other return requirements, we will treat the case as if the item did not match the listing. Authenticated items are covered by eBay Money Back Guarantee, assuming all other eligibility criteria are met. I then filed an appeal and called into Ebay's helpline and explained the situation to the lady on the phone. Once eBay steps in, eligible sellers will no longer be able to issue a partial refund to the buyer, even if the item is returned used or damaged. Tip Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. Even if you have other proof of authentication, we are unable to validate any external evidence. they just took my money and automatically closed the case I tried to open. Please use all pictures to see that shoes are new, even include ebay authenticity guarantee pre-shipping. Something went wrong. If a seller loses a chargeback they may be eligible for payment dispute seller protections. A dialog will open as you type your search terms. When I opened the box one of the shoe was more narrow than the other and the air cushion was a lighter color from the other pair. How can buyers search for Authenticity Guarantee items? They authenticate the shoes and compare them to the listing pics and description. Who wants to wear shoes with no insoles anyway? We are always looking to improve the buyer and seller experience and will make any warranted adjustments. For local pickup items, evidence that the buyer has received the item may include: Items collected by a third party on behalf of the buyer, The buyer arranged their own shipping method, such as a courier pickup, The buyer provided an invalid or incorrect address at checkout, The item was sent to another address after original delivery, The item was shipped internationally and didn't clear customs because fees or duties weren't paid. Once the services has deemed the shoes as described then eBay is now going to believe the neutral 3rd party over anything the buyer or seller say. Items with the Authenticity Guarantee checkmark automatically go through our authentication process, so you know youre getting exactly whats described in the listing. eBay covers all costs of the authentication process. Have receipt of proof. Get what you ordered The authenticators also verify your sneakers against the seller's listing description, so you'll get exactly what you ordered. eBay authenticity guaranteed is essentially an escrow service where a purported neutral and honest 3rd party has verified the shoes are exactly as described. Authenticate it. Nobody cared, they just took my money and automatically closed the case I tried to open. Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed. The seller was supposed to ship the item to eBay for a. we would be happy to help you and</p><br /><p>see your 5 stars positive feedback :)</p> My entire apartment smells like axe body spray as well. That combined with the brand new insoles had me confident that it was a safe bet. Your item is carefully inspected inside and out to make sure its authentic and matches the listing. Buyers can narrow down their item searches using the filters on the left-hand side of the eBay search results page. View cart for details. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. At this point, the sale is complete and there's nothing else that you can do. A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). No cost to you eBay covers all costs of the authentication process. 01:15 PM When the seller doesn't offer returns, or a remorse return request falls outside the seller's return window, the seller may exercise their discretion to accept or deny the return. Yeah it really is awful. You find that special item. Buyers will not be covered by eBay Money Back Guarantee if they make fraudulent claims or engage in activity as described in the Abusive buyer policy. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. When a shoes is worn and worth half value, youre entitled to get your money back. Buyers and sellers may agree to another solution, such as a full or partial refund while the buyer keeps the item, or a replacement item instead of a refund. Im sorry this happened to you. Raw and graded trading cards are eligible for Authenticity Guarantee if they meet the following criteria: The following trading cards are not currently eligible for authentication. Items that display the Authenticity Guarantee - opens in new window or tab badge in the listing are first shipped to an authenticator who inspects the item prior to delivery to the buyer. The authenticator's address will be provided to the seller in the Order details. Congratulations to our 2022 Class of Up & Running Grant recipients! The price points are expected to go down to $250 and over eventually. But just who made them and of what quality there is no real way to tell. eBay does not cover losses a buyer may sustain that are attributable to fluctuations in currency exchange rates applied to the refund by the buyer's bank, credit card issuer, or payment service provider. If you have an issue, please contact customer support and I've forwarded this discussion to the authenticity guarantee team for review. Verified returns It's sent and authenticated After receiving the item, authenticators check it against the listing description, perform a multi-point inspection, and then ship it with a unique authentication card or tag. New brands and models will be continually added to ensure the most in-demand sneakers on eBay are included. Purchased on eBay as authentic I made a purchase on ****. Thats insane. Might have some protection there. eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. Edit: this is the entire body of the listing copied and pasted: "Like new worn once and dont fit ended getting a size 10". Why can't I see the buyer's shipping address? Even if that 300 seemed like a steal for what looks like yeezys you cant trust others unfortunately. The seller may exclude original shipping costs from the refund. If the authenticator determines your item's condition doesn't match the item condition you provided in thelisting,we'll refund the buyer and return the item to you. I guess one solution is to avoid buying from the intentionally vague sellers and buy from sellers who accept returns and/or properly describe the condition of their items. Depending on the reason for the return, the seller or the buyer may be responsible for arranging and paying for a suitable return method. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. There is no opt in or opt out option. Copyright 1995-2023 eBay Inc. All Rights Reserved. Buyers will see the badge in the search results page, the view item page, the checkout page and their Purchase history page. If you open a case right after purchase, of course you'll lose. Learn more about our. The buyer reports that the item hasn't arrived or was not available for collection, The seller responds to the buyer's report. (Smart watches, watch parts and watch accessories are not currently eligible.). 03-29-2022 Jewelry experts with extensive industry knowledge put eligible items through a rigorous multi-step verification process, checking each item's condition against the listing to ensure it's exactly as described and authentic. Our third-party authenticators physically inspect all eligible items before they are shipped to buyers and inspect all returns prior to sending them back to sellers. eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. Authenticity Guarantee is independent from, and not associated with, any brands sold on eBay. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. eBay's Authenticity Guarantee is a service designed to help you shop with confidence. Select in-demand models from the following list of brands are eligible for Authenticity Guarantee. See Exclusions and special coverage. Refunds and billing for return shipping costs To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. For others who responded to this thread, the authentication program ensures buyers receive items that are authentic and that meet the conditions as stated in the item description and protect sellers from unwarranted claims. Id theyre going to lie, hide the evidence. We require all of the following to prove a successful on-time delivery: We strongly recommend purchasing shipping insurance for high value orders. Don't worry,@chrischrebet. If the shoes are not as described (eBay considers it a final sale) or if they don't arrive, go to http://paypal.com/disputes to open a case. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. Premium Service We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. If it has a secondary/melee stone (less than 0.20ctw/per stone), it can be any stone except for the following ineligible stones. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. eBay makes it look like the authenticity guarantee is there to help you, but really what it does is make it impossible to contact the seller or return an item even if there are legitimate concerns. US buyers pay a flat $14.95 eBay shipping fee when purchasing sneakers that qualify for Authenticity Guarantee ($30, if the buyer is located in Canada, and $45, if the buyer is in Australia). eBay's authenticator is Sneaker Con. eBay may step in without the buyer asking if the seller didn't respond to the return request. For all the details of how eBay Money Back Guarantee works - what's covered, what's excluded, and what buyers and sellers need to do - please read our full policy. Also make sure you leave negative feedback. We require all of the following to prove a successful return delivery: If the party responsible for return shipping does not use a tracked service that meets these requirements, a case may be decided against them if the returned item doesn't arrive. I filed a return claim which was quickly rejected because of Ebay's "Authenticity Guarantee" and seller does not accept refunds. eBay Money Back Guarantee does not cover final sale purchases on the basis that the item doesn't match the listing. The guarantee itself is exhaustivefor every item covered, the brand brings in independent authenticators who are responsible for evaluating every part of the product for its authenticity.. If the item doesn't arrive at the address provided by the buyer at checkout or isn't made available for collection, the buyer is entitled to a full refund, including original shipping costs (if applicable). How does Authenticity Guarantee work? Visit our Authenticity Guarantee page for buyers. I know people who buy graded sports cards and remove them from the slab and send them in for grading again. Authenticity just means the brand name company got a cut of the money. 03-25-2022 eBay reserves the right to seek reimbursement from the seller for amounts refunded to the buyer, if a buyer successfully appeals. When you make a sale, you have to send the item to the authenticator's address provided by eBay. Might as well have cgc grade it while it's there. Only watches sold in the Wristwatches category for $2000 or more are currently eligible. Learn more in our FAQs. SecretAsianMan42069 1 yr. ago Every ungraded card over $750 goes to this service? As a buyer, for your transaction to be eligible for eBay Money Back Guarantee: As a seller, for transactions where eBay Money Back Guarantee applies: Eligible payment methods, excluded items, additional exclusions. Trading Cards have a more limited return window. I have a strong suspicion that this isn't his first time doing this. As part of reviewing an appeal, we may ask the buyer or seller to provide additional documentation. It was, but I quickly realized the pictures on eBay leave out extremely important aspects of the shoes. How can that be? This program is terrible. Buyers will see the badge in the search results page, the view item page, the checkout page and their Purchase history page. From found to yours. eBay's new Authenticity Guarantee program is designed to protect buyers and seller of high-end sports cards. Same problem here. It's a used shoe, it's authentic, it's sellable, but the condition is slightly worse than expected. Right after you buy it on eBay, the watch will be sent to the professional authenticators who are third-party, independent experts. eBay will not authenticate ineligible items. If a buyer wants to return an authenticated item, your return policy as stated in the listing will apply. Man, bummer. How can buyers search for Authenticity Guarantee items? Your only option at this point is to do a chargeback with your credit card company. For more information, see our, Any images added to a return request must be relevant to the return reason and comply with our, When there are strong indicators that the buyer received a counterfeit item, the buyer must cooperate with us to ensure proper disposal of the item, and must not sell the item on eBay or elsewhere, The recipient's address, showing at least the city/county or zip code (or international equivalent) that matches the seller's specified return address; and, Signature confirmation, on items with a total cost of $750 or more. Authenticated items are covered by eBay Money Back Guarantee, assuming all other eligibility criteria are met. Thank you for buying and selling on eBay. Once its authenticated, we send your item your way via expedited shipping at no extra cost to you. Meticulous inspection Your item is carefully inspected inside and out to make sure it's authentic and matches the listing. Buyers and sellers may have a return case decided against them if they do not meet the requirements listed below and/or take action within the time frames specified in this policy. If a buyer wants to return an authenticated item, your return policy as stated in the listing will apply. 1. But, I seriously doubt they disassemble them (remove the insoles). Why can't I see the buyer's shipping address? Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. When the buyer reports that they didn't receive an item, we'll look for evidence of successful delivery to this address. However, if an item sells for under $2000 in an Auction listing, it may not be eligible for authentication, Watches specified as "Customized" are currently not eligible for authentication. Industry experts carefully inspect your luxury handbags. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. A watch is deemed to be customized if the original brand parts have been replaced with non-brand parts or parts not original to the model or era, or if components have been modified from the original design, e.g. The eBay Seller Spotlight podcast has launched! Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will also not be eligible. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. Cars and other motor vehicles are typically high-value items, so we have some additional guidelines in place to make these transactions go smoothly and to protect our buyers and sellers. Buyers will see the badge in the search results page, the view item page, the checkout page and their Purchase history page. That's what happens with my sneakers. Make it yours. Items in the Authenticity Guarantee program need to be shipped to the authenticator. The seller is required to respond and provide a solution to the buyer's issue. If your item is eligible, you can then send it into eBay for authentication using a prepaid shipping label. Authenticity Guarantee purchases are covered by eBay Money Back Guarantee as detailed in this policy, with specific requirements and/or exclusions detailed below. Both buyers and sellers must meet all applicable return requirements. adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. Purchase a card with the blue Authenticity Guarantee badge. If we determine that the buyer did not meet their return requirements, the buyer may not receive a full refund for the item and/or for original or return shipping costs. Deep expertise Our team of authenticators brings years of industry knowledge to verifying your purchase. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. Sellers are required to deliver the item as it was described in the listing. In some limited situations, we may extend the time frames specified above for buyers and/or sellers to take action and meet eBay Money Back Guarantee requirements. Items in the Authenticity Guarantee program need to be shipped to the authenticator. Have a blessed day. The authenticators also verify your sneakers against the seller's listing description, so you'll get exactly what you ordered. Thanks man. Trainers not received by eBay depot purveyor_of_tat Mentor (40feedbacks) View listings Options Mark as New Bookmark Subscribe Mute Subscribe to RSS Feed Highlight Print Report Inappropriate Content 03-01-202212:51 PM Check your tracking - that will show once delivered. I got screwed. If an authenticated item is eligible to be returned, the buyer will be asked to ship the item back to the authentication facility for inspection to ensure that the item is being returned in the same condition. Eligible sneakers will automatically display the Authenticity Guarantee check mark in the search results and in the top right corner of the item page. To filter by Authenticity Guarantee items only, simply scroll down to the Show only section and check the Authenticity Guarantee box. adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. If the item is returned used, damaged, or missing parts, some sellers may deduct the loss in value from the amount refunded to the buyer. When tracking shows the item was delivered/collected before the estimated delivery date, When tracking shows the item was delivered/collected after the estimated delivery date, When no tracking information is available. It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing. If the listing states that the seller offers returns, the buyer may return the item for any reason, including if they change their mind about the item ("remorse" returns). When you make a sale, you have to send the item to the authenticator's address provided by eBay. A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). Create an account to follow your favorite communities and start taking part in conversations. How eBay Authenticity Guarantee works If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. Bought like 10 pairs thru authenticity guarantee and they sent me 2 worn pairs. If the seller's trading card listing specifies that they don't accept returns, the purchase through Authenticity Guarantee is considered a final sale. Holy Foul Feet Batman!!! Jewelry shipped to addresses outside of the U.S. (including unincorporated territories and armed forces postal locations) will not be covered by the program. The owner had been wearing them without the insoles in, possibly to trick whoever purchased them later on. Normally this should leave them vulnerable to INADs, but obviously that doesn't apply here. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will also not be eligible. Again, I got completely screwed. 743712524609 b3335a87-7ec7-4034 . It's yours . They just took my money and processed the transaction. I can explain it to you but I cant understand it for you. "money back guarantee" if you should not be fully satisfied . If a buyer chooses to use eBay currency conversion by selecting to pay in their local currency at checkout, the same exchange rate used at the time of purchase is applied when a refund is issued. Yes, and no returns as per the **bleep** eBay authenticity guarantee.
Teddi Levy Marshall, How Much Would It Cost To Build The Practical Magic House, Remote Substance Abuse Jobs Near Me, Forum Remboursement Alisa, How To Print Mcgraw Hill Connect Ebook, Larry Mcreynolds Family, Black Triangle Head Scarf, Monkton, Md Things To Do,
