The water in the more than 100 units at Pine Creek Village, finally came on Friday morning. Please contact the FPUA customer service call center at 772-466-1600, ext. If you dont have a tissue, cough or sneezeinto your upper sleeve or elbow, not your hands. This grant will result in retaining existing jobs and attracting future companies to the corridor, Fort Pierce Mayor Linda Hudson said in a news release. If it is determined that the work order will be processes and also requires entry into your home or business, FPUA personnel WILL be wearing Personal Protective Equipment. Below are a few links to frequently requested information. Florida Community Health Centers opened its first Coronavirus drive through testing center in Fort Pierce yesterday. FPUA has implemented multiple measures to help our customers during this crisis such as suspending disconnections and waiving penalty and late fees for all of our customers. Select pay by text and save a payment method. Our guidance for decision making is primarily the Centers for Disease Control (CDC) and the St. Lucie County Department of Health.FPUA is taking the following steps to make sure that we continue to serve you and protect the health and safety of both our customers and staff. Automatic Bill Payment. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. FPUA is partnering with Mustard Seed Ministries and ALPI (The Agricultural and Labor Program, Inc.) to manage and administer funds based on specific eligibility criteria. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Monday Music Minute: Ep 81: Hank Williams, Cory Branan & Bad Cop Bad Cop, St. Lucie County COVID-19 Update, March 5, 2021, Daupler Incident Response Management System, Rhythm & Rhyme Toddler Storytime @ MS Library, Wednesday Afternoon Book Discussion @ LB Library, Off the Hook Crochet Program @ HB Library, Thursday Evening Book Discussion @ KB Library, Emergency Medical Services Advisory Council, Let's talk about Android - Part One @ LWP Library, Friday Afternoon Book Discussion @ LWP Library, Virtual Reality Experience @ Lewis Library, Matinee: DC League of Super Pets @ LB Library, St. Helen Catholic School Basketball Games, Tuesday Afternoon Book Discussion Group @ MS Library, Board of County Commissioners Regular Meeting - Erosion District, Marine Science in the Morning Lecture Series, Florida Benchmark Consortium 2023 Annual Conference, Page to Screen Book Discussion @ LB Library, St. Lucie Cultural Alliance Finance Committee meeting, Downloading Music with Freegal @ MS Library, Movie Matinee, Lyle, Lyle Crocodile @ MS Library, Board of County Commissioners Informal Meeting, HANDS Clinic Information Session & Mobile Health Bus Tour, Genealogy Lecture and Discussion @ LB Library, Treasure Coast Community Action Agency Meeting, Bear Point Mitigation Bank Management Committee Meeting, Thursday Morning Book Discussion @ KB Library, St. Lucie Cultural Alliance Executive Committee Meeting, Page to Screen Book Discussion @ KB Library, Let's talk about Android - Part Two @ LWP Library, AAU Vero Elite Beach Invitational Volleyball Tournament, Introduction to Drawing Anime @ LB Library, Board of County Commissioners Regular - Erosion District - Mosquito Control District Meetings, Tenants Rights under the Fair Housing Act Workshop, Mystery Lovers Book Discussion @ MS Library, The Zoom Book Group: A Virtual Book Discussion, Treasure Coast Research and Development Authority Board Meeting, iPhone - Building on the Basics @ MS Library, Pokken Teen Gaming Tournament @ LB Library, 2300 Virginia Avenue Fort Pierce, FL 34982. With FPUAs AutoPay, you save time, save stamps, and never forget to pay your monthly utility bill. To distribute high quality drinking water, provide reliable sewer service, and offer sustainable waste disposal options while delivering exceptional customer service. FPUA will resume disconnection of services for non-payment beginning July 27, 2020. 3900. A summary of all methods of payment are described below. Eligibility requirements apply. This includes the following items: We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. If the Customer elects to discontinue Budget Billing, or is terminated from the program for nonpayment, theft of service, or a returned check, any unpaid balance for utility services will be applied to the Customers account. Wash hands often with soap and water 20 seconds or longer. Customers must enter doors on the east side of the building and exit doors on west side of the building. Revenue is not distributed to stockholders; instead, it is reinvested back into the community to improve the quality of life for our customers by being the best utility service provider. The city of Fort Pierce offered a one-time check to residents who need help paying their utility bills. This one-time assistance of up to $4,000 can be used for: For residents seeking assistance visitwww.recoverstlucie.orgfor additional information, eligibility criteria, and application. Stay home when you are sick, and keep your children home when they are sick. Admission is always FREE at Friday Fest and there is always plenty of food, music, and activities for all ages! Any St. Lucie County resident who has experienced economic hardship caused by the COVID-19 crisis, and earns less than 120 percent of the area median income is eligible to apply. Public power utilities, like Fort Pierce Utilities Authority, are especially mindful of the fact that reliability is as important as maintaining low rates. The childrens activities include a Giant Slide and a bounce house. Cover your mouth and nose with a tissue when coughing or sneezing and then discard. . e-bill is an easy, secure way to receive and view your bill anytime from your electronic device. As FPUA does its part to help control the spread of the Coronavirus, we are in the process of answering your calls remotely. As a reminder, there are a variety of other options available to pay utility bills and request account services that do not require a visit to the Customer Service lobby including: For additional information please call FPUA Customer Service at 772-466-1600, ext. As Fort Pierce Utilities Authority (FPUA) monitors the escalation of positive cases of COVID-19 infections, the spread and potential threat posed by the coronavirus is profoundly concerning. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. 3900, www.fpua.com (payments and account services), All penalty and late fees will be waived during the COVID-19 pandemic until further notice. Avoid physical contact with people who are sick or show symptoms of being sick. E-Billing is now available to St. Lucie County Utilities customers! 3900. Extra personnel will be available to answer incoming calls. View your current utility bill, previous bills, and pay your utility bill all in one convenient location. Each month you will receive your FPUA utility bill by mail. Find top employees, contact details and business statistics at RocketReach. If you are experiencing other needs or concerns, please call the 211 helpline or visit their Pam Beach and Treasure Coast website atwww.211palmbeach.org. Utility Service Policy; FAQs; Customer Service Forms. To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and this websitewww.fpua.com. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. We encourage you to view the many online payment options available at www.fpua.com. We are announcing the availability of the COVID-19 Payment Program. The drive-thru is also available, but lines can be long in the early hours. To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and our website at (www.fpua.com). FPUA will closely monitor the coronavirus situation daily and recommendations from the Centers for Disease Control to determine a re-opening date. The plant is wholly owned by the All-Requirements Project and is operated under contract by Fort Pierce Utilities Authority. Social distancing lines will provide easy travel lanes to a customer service representative or Kiosk. The Electric Transmission and Distribution Department is responsible for the operation, construction, and maintenance of our electrical system in order to provide safe, timely, and reliable service. Reclaimed water availability on North Hutchinson Island and South Hutchinson Island has been reduced to Monday, Wednesday and Friday from 8 pm to 8 am to accommodate summer reclaimed water supplies and demands. Municipal utilities are consumer-owned and not-for-profit, so providing affordable, safe, and reliable power is our first priority. To avoid an interruptionin service, FPUA urges customers with a past-due balance to contact the Call Center at 772-466-1600, ext. If you dont have soap and water, use a hand sanitizer that contains at least 60% alcohol. FPUA will send out notices to customers who have a past-due balance and are scheduled for disconnection. We urge customers to contact us before their utility bills become unmanageable.. Additional community resources are available as well. The food variety includes Greek, Latin, BBQ ribs & chicken, seafood, Americana, and various snack items. There is a 24-Hour Drop Box located on the west side of the building at 206 S 6th Street. Bring the whole family and your pets out to the Downtown Fort Pierce Farmers Market every Saturday rain or shine between 8am to noon. We accept Visa, MC, Discover, and AMEX; a . Together, FPUA and the other community-owned utilities serve three million Floridians and are collectively the third largest source of power in the state. And then you cant bathe, you cant flush the toilet, you cant wash your face, you cant brush your teeth, said a tenant. The Customer Service call center (772-466-1600, ext. Fort Pierce Utilities Authoritys (FPUAs) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. Fort Pierce Utilities Authority (FPUA) offers Budget Billing for Residential Customers. Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI appointment line at 844-356-8138. FPUA will resume assessing late fees on July 27, 2020. - Light, heat and power. Start, Stop, or Transfer Service Notify FPUA of your service needs and schedule your service request at your convenience. *, COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Pay by Text. Editor's note The above section, pertaining to disposition of net revenues of utilities, was derived from Laws of Fla., 1 of Ch. The minimum payment arrangement amount must be $50 per month, and allows a maximum of 12 months to pay the entire past due balance. For additional information please call FPUA Customer Service at 772-466-1600, ext. Pay via AutoPay. About St. Lucie County Utilities; Customer Service. 3900. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. This program is available until July 24, 2020.*. We urge all FPUA customers to continue to make regular payments to avoid creating an unmanageable past-due balance. Fort Pierce Utilities Authority's (FPUA's) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. COVID-19 Residential Payment Program offers residential customers the to finance their balance upto 12 months to pay at zero percent (0%) interest. Contact Us Pay My Bill Apply For Service. The $2 reduction in the PCA (Power Cost Adjustment) that began in May will continue until further notice. All check, credit card, and exact cash payments MUST be paid at a Kiosk or the drive-thru window. Avoid touching your eyes, nose, or mouth with unwashed hands or after touching surfaces. Extended drive-thru hours are 7:30 am to 5:00 pm, Monday through Friday, Please have your account number and payment ready before you reach the window, Best time to utilize the drive-thru is in the afternoon when traffic/wait time is at a minimum, Service is for customers in licensed and tagged motor vehicles ONLY. The convenience and ease of online payments gives you 24/7 account access to pay your bill within your schedule. The quickest and easiest way to make your payment is by using our Online Billpay System. View the most current list of FPUA Board members and their terms. FPUA, is one of 34 public power communities throughout Florida. Since 2007, we were awarded and have maintained the Diamond Category. Original hand made crafts, stained glass, Highwaymen paintings, hand-painted glassware and much, more are available for purchase. Pay by Text. Select pay by text and save a payment method. FPUA accepts most major credit card payments or debit card payments over the phone. The Customer Service Lobby located at 206 S. 6thStreet has re-opened with protective measures in place designed to protect the health and safety of FPUA customers and staff. This service is offered at the discretion of FPUA to Customers who meet these terms and conditions. The utility told WFLX, it received a payment from the property owner this morning. Arts & crafts vendors will line up in front of the Indian River in Marina Square. With the closure of the Customer Service Lobby, Fort Pierce Utilities Authority (FPUA) is experiencing an increase in drive-thru traffic. We strive for service excellence and providing continuous power, unfortunately there are times where we are unable to do this due to storms, human error, animals, etc. This project will eliminate aging septic systems, thereby protecting our waterways, notably the St. Lucie River and Indian River Lagoon.. COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance with up to 12 months to pay at zero percent (0%) interest (minimum payment of $50). Customers can make payments at the 24-hour Kiosk located on the west side of the building. You can pay your bill online or just check the status of your account. Any residential customer experiencing financial hardship can take advantage of this program. Verification of need must include proof that the Corona Virus/COVID-19 caused a financial setback that makes it difficult for you to pay your FPUA bill (verification criteria will be explained when appointment is made), Assistance provided only once per account number. Customers must maintain a six-foot social distance to help protect the safety and health of other customers and staff. Maintain social distancing guidelines of 6 feet or more. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. Example: $2,400 past due balance with a $1200 deposit requirement. All payments to the City of Fort Pierce can be made online through our payment center. The administrative building located at 206 S. 6thStreet will continue to offer extended drive-thru hours of 7:30 am-5:00 pm, Monday through Friday, and lobby hours of 9:00 am-5:00 pm, Monday through Friday. If they cared about us, theyd get stuff done, the tenant said. Thank you for your patience as we continue to streamline the process. Customer must complete the Budget Billing Authorization Form. Construction projects, a new business, expansion, or relocating your current business can be challenging, let us help you navigate the process! As the positive cases of coronavirus continue to escalate, please follow these suggested guidelines: FPUA will continue to communicate regularly through our website(www.fpua.com), Facebook (www.facebook.com/teamFPUA), and news releases. Customers requesting assistance must schedule an appointment. 3900 to make payment arrangements. Payments accepted 8 a.m. to 4:30 p.m. Monday Friday. With social distancing and occupancy guidelines in place in our lobby you can avoid wait times by calling 772-466-1600 to schedule an appointment with a customer service representative. FPUA serves approximately 28,000 customers and provides roughly 45,000 MWh of power per month. Call your doctor to discuss symptoms before visiting the office. To have our representative contact you, fill out the form below. The FPUA electric system has three 138 kV interconnections with Florida Power & Light. FPUA accepts Master Card, Visa, and Discover credit card payments through our Online Services. Department of Health guidelines which include the following: FPUA will continue to communicate with you regularly through this website. Beginning tomorrow April 7, 2020 and until further notice, FPUA will be extending the drive-thru hours from 7:30 am to 5:00 pm, Monday through Friday. I have read this disclosure and agree that FPUA and its Authorized Agents may contact me as described above. 65-1557; and 20 of Ch. When developers come in an area they are interested in building immediately, Tompeck said. To sign up, click the link below To Register Now.Click Here - To Register Now. - Manage notification subscriptions, save form progress and more. The Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship dueto the coronavirus pandemic. Clean and disinfect high touch surfaces often. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Customer must have a current balance with no past due account balance. Fort Pierce Utilities Authority (FPUA) remains committed to helping our customers and our community by providing reliable essential services during the COVID-19 Pandemic. Mobile Payment Options, including internet and auto pay. Pay via Auto Pay. FPUA owns and maintains approximately 266 miles of overhead lines, 151 miles of underground electric circuits with over 20,000 poles and 5,600 transformers. Headquarters 206 S 6th St, Fort Pierce, Florida, 34950, United States (772) 466-1600 Fort Pierce Utilities Authority Profile and History Fort Pierce Utilities Authority (FPUA) is a local municipal or public power utility. However, the company would continue to operate from its current location on U.S. 1. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. Eligibility requirements apply. Budget Billing applies to all services appearing on utility bills. ALPI can be reached at 844-356-8138. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. No fee if paying by Check, cash or Money Order. Offered at zero percent (0%) interest, this payment program allows you to finance your past due balance without interruption of service. 772.466.1600. Eligibility criteria includes: Fort Pierce Utilities Authority (FPUA) is closely monitoring the spread and potential threat posed by Coronavirus, COVID-19. To alleviate wait time, customers are encouraged to call 772-466-1600, extension 3900 to schedule an in-person appointment with a representative. The drive-thru is typically very busy in the morning, avoid lengthy wait times by visiting late morning or early afternoon. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. Water at a Fort Pierce apartment complex was shut off Thursday without notice, and people who live there are frustrated. Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship due to the coronavirus pandemic. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. This convenient option eliminates the necessity of coming to one of our locations to make payments. 3900. Registering for FPUAs Online Services gives you fast, easy access to manage and pay your accounts. High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tables, and bedside tables. If you dont have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. More:St. Lucie 'confident' it will reach mega-yacht deal with Derecktor at Port of Fort Pierce. Electric & Gas Engineering is also tasked with planning for future growth and changes to our systems as a technology and/or laws and regulations change. The Kiosk is available 24 hours and accepts payments by cash, credit/debit cards, and checks. Fort Pierce complex without water after owner fails to pay utility bills, DeSantis seeks to permanently ban mandates on COVID vaccine, masks, Belle Glade woman killed after vehicle crashes into canal, Antisemitic messages, Nazi swastika projected on downtown building, Body found in wooded area of Okeechobee County, 8 people shot, 1 critically, at Fort Pierce park, Memorial to honor 17 victims killed in Parkland school shooting, Man shot on front porch of his Port St. Lucie home, Gators QB signee asks for release amid NIL mess, Person of interest identified in deadly Fort Pierce park shooting, 15-year-old riding bike to school hit by car in Port St. Lucie. If FPUA personnel does enter the home or business, please adhere to the social distancing guidelines of 6 feet or more. Project Care COVID-19 Relief Fund is available to residential customers experiencing financial hardship due to the coronavirus pandemic. Pay your utility bill online through the Fort Pierce Utilities Authority payment center. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. Commercial customers should call 772-466-1600, extension 3243, to speak with our Commercial Liaison. 2023 www.tcpalm.com. Fees No Fee Enrollment None IN PERSON Post Date Payments accepted 8 a.m. to 4:30 p.m. Monday - Friday. This program will be continued through July 24, 2020. Make sure you bring your appetite when you come to Friday Fest. Additional information will be provided when an appointment is scheduled. Mortgage Payments (Primary Residence Only), Homeowners/Flood Insurance Payments (Primary Residence Only), COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance up to 12 months to pay at zero percent (0%) interest. Customers must to stay behind the Plexiglas shields at all times and are asked to not touch the Plexiglas. in 1972, the city created and made a part of the government a utilities authority to be known and designated as fort pierce utilities authority (fpua) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be Under utility regulations, these costs are passed along to customers at cost, through a charge on their bill commonly referred to as a fuel adjustment fee. Utilities do not profit from increased fuel and purchased power costs. The drive-thru window will continue to be open during normal business hours (8 am to 5 pm). Please enable JavaScript in your browser for a better user experience. Online Payments Utility Payments Pay your utility bill online through the Fort Pierce Utilities Authority payment center. That company directed us to Franklin and Johnson of Homestead Florida, which did not return our calls. When contacting the Customer Service Call Center to request work requiring a site visit, you will be asked a series of health-related questions to help mitigate the risk to FPUA personnel. FPUA totals and averages the Customers utility bills for the previous 12 months, and 10% is added to insure coverage. Select Update Account Information and choose text notifications. The water and sewer extension also mean more than 160 acres of land would have access to water and sewer services and end the reliance on septic tanks, according to the grant application Fort Pierce officials submitted on behalf of FPUA. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. Easy to Set-up, Easy to Use. $2.25 fee for Credit Cards As the Coronavirus pandemic continues to evolve, Fort Pierce Utilities Authority (FPUA) is closely following our Pandemic Response Plan, as well as requirements set forth by National, State, and local government agencies. Powered by Invoice Cloud is a new easy way to pay your FPUA utility bill. Share & Bookmark, Press Enter to show all options, press Tab go to next option, Daupler Incident Response Management System, 2300 Virginia Avenue Fort Pierce, FL 34982. The amount of the bill will be deducted from your bank account approximately 20 days after the billing date. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Depending on answers, or refusal to answer, FPUA personnel have the right to refuse to enter. Come enjoy the extraordinary Downtown Fort Pierce Farmers Market where there are over 70 friendly vendors that offer a wonderful and diverse selection of delicious foods, exotic plants, savory spices, and much much more! This relief fund provides provides payment assistance for residential customers most affected by the COVID-19 crisis. If your payment is past due, scheduled to be shut off or already shut off,DO NOTmake your payment online. Its been real tough, because I have kids and I have a disabled son, she said. Pay over the Internet. Please be patient as you may experience long wait times while we work closely with each and every customer. 3900. This is how it works: These payments can be automatically withdrawn from the Customers bank account using AutoPay (automatic funds transfer), if arranged with Customer Service. WELCOME TO THE ONLINE PAYMENT CENTER. The utility that receives the Diamond designation must successfully meet 100 percent of the defined criteria.
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